Notation based on the Act on Specified Commercial Transactions

Seller Sado Tourism Association
General Operating Manager Tatsuya Sato
Location 353 Ryotsu-Minato, Sado, Niigata, Japan 952-0014
Telephone Number (+81) 259(58)7285(Weekday AM 8:30~ PM 17:30)
E-mail Address info@visitsado.com
Official Website https://www.enjoysado.net/
Payment Method Online payment by credit card
Cancellation Fees ① 8 to 20 days prior to the tour (8 to 10 days in case of a one-day trip) = 20% of the tour
② 7 days prior to the tour = 30% of the tour
③ the day before the tour = 40% of the tour
④ the day of the tour (except ⑤) = 50% of the tour
⑤ after the day of the tour or in case of no-show without notice = 100% of the tour fee
Minimum number of participants 1 or more
Confirmation Period Once you receive a reservation confirmation, your reservation will be officially confirmed. See below for more information on reservation confirmation.
  • For immediate reservations, a reservation confirmation will be sent by e-mail promptly.
  • In the case of a reservation request, the reservation confirmation will be sent once the tour has been confirmed.
Confirmation Method For immediate reservations, a reservation confirmation will be sent by e-mail promptly.
In the case of a reservation request, the reservation confirmation will be sent once the tour has been confirmed.
Cancellation Policy If you are unable to attend due to illness, bad weather or for other reasons, please contact us (info@visitsado.com). In the event of cancellation, the following fees will apply.

Cancellation Fees
① 21 days prior to the tour (11 days prior in case of a one-day trip) = Free of charge
② 8 to 20 days prior to the tour (8 to 10 days prior in case of a one-day trip) = 20% of the tour fee
③ 7 days prior to the tour = 30% of the tour fee
④ 1 day prior to the tour = 40% of the tour fee
⑤ on the tour day (except ⑥) = 50% of the tour fee
⑥ after the tour day or in case of a no-show = 100% of the tour fee

Cancellation Method
Please cancel by sending us an e-mail using the contact link provided in the e-mail sent to you upon completion of your reservation. The original credit card will be refunded, minus any cancellation fees.
Notes on products and language The representations and reproductions shown on this website are subject to individual differences and are not necessarily guaranteed to be beneficial or effective.